Webhosting FAQ
The most important answers for anyone looking for a new web host and needing clarity before ordering.
Which webhosting package fits my project?
For a classic website, portfolio, or small blog, a starter package is usually enough. If you need multiple domains, online shops, WordPress with many plugins, or significantly more email mailboxes, a larger package makes sense. The deciding factors are storage space, number of projects, databases, and expected visitor numbers.
Can I transfer my existing domain to HOST-X?
Yes. For a domain transfer, you usually need the auth code from your current provider. After ordering, you can transfer the domain to HOST-X and then set up your website, emails, and DNS settings cleanly.
Are email addresses included in the hosting?
Yes, with the webhosting packages you can create your own email addresses for your domain, for example info@yourdomain.com. Depending on the package, multiple mailboxes and forwarding options are available.
Is an SSL certificate included?
Yes, SSL is included with the hosting packages. This allows your website to be delivered securely over HTTPS, which is important for trust, privacy, and display in modern browsers.
Does HOST-X help with switching from another provider?
If you're unsure about the steps involved, the HOST-X team will support you during the migration. Typical tasks include domain transfer, DNS, website files, databases, and email mailboxes.
Can I use WordPress, shops, or other CMS?
Yes. The hosting environment is designed for common PHP applications like WordPress, many shop systems, and classic CMS. For WordPress, there is also a dedicated WordPress hosting offer.
How important are storage space and databases?
You need storage space for website files, images, backups, and emails. Databases are required for systems like WordPress, shops, or forums. If you run multiple projects, choose a package with sufficient reserves.
How secure is my data?
HOST-X relies on hosting in Germany, encrypted connections, separate access, and modern server technology. You should also use strong passwords, keep software up to date, and plan your own backups for important projects.
What does uptime mean and why is it important?
Uptime describes how reliably your website is accessible. Stable availability is important for visitors, customers, and search engines. HOST-X operates the platform with a focus on reliable operation and fast loading times.
What costs are there besides the package price?
In addition to the hosting package, costs may arise for extra domains, special TLDs, optional extensions, or external services. Package prices are displayed transparently and include the applicable sales tax.